In the setting of an expansive national service footprint, MedAssurant does not lose sight of the details. In fact, the broad set of resources maintained by MedAssurant enables and empowers an unequaled focus on quality. With broad resources and experience, MedAssurant has the policies, procedures, technology, and personnel that are dedicated to quality oversight, data confidentiality, technical specification compliance, and system security. Every MedAssurant service possesses strictly defined quality standards. Every member of operations personnel undergoes comprehensive background checks. Every service line and company policy comes with thorough training and oversight.

In addition to its leading personnel, policies, procedures, and training is the proprietary technology behind MedAssurant’s medical data integration, analysis, abstraction, and reporting processes. For the purposes of quality and oversight, MedAssurant has designed market-leading solutions for data integrity confirmation, medical chart digitization, and data validation compliance. These systems enable strict quality control processes. Consistent over-read capabilities and inter-rater reliability testing conducted by a dedicated quality department of more than 100 nurses and certified medical coders add even more to the quality controls. Furthermore, these data validation and digitization capabilities enable MedAssurant clients to receive comprehensive digital libraries of their entire HEDIS project. Armed with a comprehensive set of project data including final summary reports, database files, and a full substantiation of those materials that constitute the underlying analysis (including the digitized copies of the hybrid medical record reviews), MedAssurant’s clients stand ready and confident to address the many regulatory and financial audits, inquiries, and validation reviews that are now routine within the healthcare and related financial marketplace.