Confidentiality is a top priority with MedAssurant. As such, we are very sensitive to privacy and security issues and are committed to respecting the privacy of our users. We strive to provide a safe, secure user experience. This Privacy Policy sets forth the online data collection and usage policies and practices that apply to MedAssurant’s Web sites and does not necessarily apply to information we collect in any other fashion.

In general, you can visit www.medassurant.com without revealing any personal information about yourself. If you choose to provide MedAssurant with personal information, it may be necessary in some cases for us to provide your information to our agents and representatives in order to respond to your inquiry. Data maintained by MedAssurant will be stored and processed in whole or in part in the United States.

The MedAssurant Web site may contain links to other Web sites over which we have no control. We are not responsible for the privacy policies or practices of other Web sites to which you choose to access through such links, and we encourage you to review the privacy policies of those other Web sites so you can understand how they collect, use and share your information.

Collection and Use of Information by MedAssurant
MedAssurant is a leading medical informatics service provider focused on the importance of healthcare data and its ability to drive dramatic, objective improvements in clinical and quality outcomes, care management, and financial efficiencies throughout the healthcare community. Through the provision of our solutions, we often possess personal information that identifies individuals and other proprietary information about our clients’ operations. As an growing and dynamic organization, we often gather and possess information regarding individuals seeking to join MedAssurant and be a part of its future achievement. In addition, we also may gather certain information about your use of our Web site, such as what areas you visit and what services you access. Moreover, there is information about your computer hardware and software that is or may be collected by us. This information can include your IP address, browser type, domain names, access times and referring Web site addresses, but is not linked to your personal information.

Our Web site may deposit a small file called a "cookie" on a visitor’s computer hard drive to personalize their experience or track aggregate site visitation statistics. Visitors may choose to use technologies to block such cookies, but in some cases they may not have access to the full functionality of the Web site.

In all instances, preservation of, and respect for, our clients’ and prospective employees’ and other Web site users’ trust is critical to our reputation and continued success. MedAssurant, therefore, will always treat such information confidentially, according to applicable laws; appropriately, according to the promises we make to our clients and recruits; and respectfully, according to our concern for the sensitive nature of such information.

We use the information we gather on our Web site, whether personal, demographic, collective or technical, for the purpose of operating and improving the site, fostering a positive user experience, and delivering the products and services that we offer. If you have provided consent for us to do so, we may also use the information we gather to inform you of other products or services available from us or our affiliated companies.

Information Security
We maintain appropriate physical, electronic and administrative security standards and procedures to safeguard our data and systems. Moreover, our employees are educated on the importance of our privacy and security policies and must comply with them. Employees are permitted to access and use only that personal and proprietary information they need to perform their job duties.

Information Processing
We try to use only the amount of personal and proprietary information necessary for the purpose for which it is collected. Such uses will in all cases be consistent with our core business mission to improve today’s healthcare landscape, through care, ingenuity, and dedication to delivering a new approach to healthcare – one driven by data and insight to achieve meaningful action; our contractual and legal obligations to clients, data controllers and individuals from whom we receive such information; and applicable law.

Our Web site is not designed to attract children; we therefore do not collect or maintain information from our Web site from individuals that we actually know are under the age of 13 years.

Certain portions of this Web site may be configured to permit users to post messages, comments, or other content. Any such content is only the opinion of the poster, is no substitute for your own research, and should not be relied upon for any purpose. You should not post any content

• which is profane, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable; or
• the transmission of which could violate, or facilitate the violation of, any applicable law, regulation or intellectual property rights.

You are solely responsible for the content of any postings you submit and MedAssurant assumes no responsibility or liability for any content submitted by you. We may, but are not obligated to, restrict or remove any and all content from a message that we determine in our sole discretion violates these guidelines or is otherwise harmful to us, MedAssurant clients or any third party. MedAssurant reserves the right to purge the content you provide after 90 days of creation, but you understand that MedAssurant may access, preserve, and disclose the content if required to do so by law or in a good faith belief that such access, preservation or disclosure is required by law.

Any content you submit is for non-commercial use only. Any content you submit will be routed through the Internet and you understand and acknowledge that you have no expectation of privacy with regard to any content you submit. Never assume that you are anonymous and cannot be identified by your posts.

If you do post content or submit material, and unless we indicate otherwise, you grant MedAssurant a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant MedAssurant and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate these terms and conditions of use of our Web site and will not cause injury to any person or entity; and that you will indemnify MedAssurant or its affiliates for all claims resulting from content you supply.

Disclosure
MedAssurant does not have any financial ownership arrangement with any entities engaged in the advertising, marketing and provision of goods and services offered in the CCS Advantage™ program. Moreover, while third-party goods and services may be provided, MedAssurant does not advertise, market or promote specific products or services to patients or practitioners when it discussed a patient’s health condition. For more information, please contact MedAssurant by e-mail at: ccsadvantage@medassurant.com or by writing to: CCS Advantage, MedAssurant, Inc., 4321 Collington Road, Bowie, Maryland 20716.

TERMS OF USE

Site Content
All contents (other than user content) are copyright MedAssurant, Inc., all rights reserved. "MedAssurant", "CARA", HEDIS Advantage", "ChaseWise", "CCS Advantage", "EMR Acceleration", "CEDI", "SRSA", "iDCT" and all other trade, service, and other marks of MedAssurant, including the MedAssurant logo, are marks of MedAssurant, Inc. This Web site contains copyrighted material, trademarks, service marks, trade dress and other proprietary content, including but not limited to text, software, photographs, images, logos, video and graphics (the "Content"), and the entire selection, coordination, arrangement and "look and feel" of the site and the Content are copyrighted as a collective work under United States copyright laws (collectively, "Intellectual Property Rights"). You are only permitted to use Content as expressly authorized herein or in writing by MedAssurant. Neither these terms nor your use of this site transfers any right, title or interest in the site or the Content to you, and MedAssurant and its third party licensors retain all of its and their respective rights, title and interest to the site and Content.

Except as provided in these terms, you may not use, modify, republish, frame, print, display, perform, reproduce, license, transfer, sell, assign, post, transmit, distribute, reverse engineer, create derivative works from, or otherwise exploit any Content or information from MedAssurant’s Web sites, in whole or in part, without the express permission of MedAssurant.

This site is available worldwide to anyone with Internet access. However, our sites may not be continuously available due to maintenance or repairs or due to computer problems or crashes, disruption in Internet service or other unforeseen circumstances. Further, a reference to a product or service on our sites does not imply that such product or service is or will be available in your location. The content of MedAssurant’s Web sites is intended for use and display only where its use and display are permissible in accordance with applicable laws and regulations.

Certain product, service, or company designations for companies other than MedAssurant may be mentioned in the site for identification purposes only. Third party trademarks, trade names, logos, product or services names contained on this site are the trademarks, registered or unregistered, of their respective owners.

Nothing contained in these terms will be construed as conferring any other license or right, expressly, by implication, by estoppel or otherwise, under any of our Intellectual Property Rights or under any third party’s Intellectual Property Rights. Any rights not expressly granted herein are reserved.

Permissible Use of the Content
Except as indicated to the contrary elsewhere on this site, you may view, copy, retransmit and print the Content available on this Site subject to the following conditions:

(a) the Content is used solely for personal, informational, or internal business purposes;
(b) the Content is not provided, sold, licensed or leased (nor is access provided to the Content) for any fee or other consideration;
(c) all copyright, trademark and other proprietary rights notices included in the Content as presented on this site appear on all copies;
(d) the Content is not modified or altered in any way; and
(e) no graphics are used separately from accompanying text.

You may also link or hyperlink to the home page of our Web site from any Acceptable Site (as defined below), but only if:

(a) you do not frame the site or any portion of the site;
(b) you do not deep link into the site (i.e., you do not link into any page other than the MedAssurant home page);
(c) the hyperlink to the site is not used in a way that suggests that MedAssurant endorses you or your Web site;
(d) the link to the site is not used or presented in any way that disparages MedAssurant or tarnishes, blurs or dilutes the quality of MedAssurant’ names or trademarks or any associated goodwill; and
(e) the link to the site is not displayed on any Web page that displays objectionable content or links, including but not limited to, any content or information that: (i) is libelous or defamatory, pornographic, sexually explicit, unlawful or plagiarized; (ii) a reasonable person would consider harassing, abusive, threatening, harmful, profane, obscene, racially, ethnically or otherwise objectionable or offensive in any way; (iii) constitutes a breach of any person’s privacy or publicity rights, a misrepresentation of facts, hate speech or an infringement of any third party’s intellectual property or proprietary rights; or (iv) violates or encourages others to violate any applicable law.

User Conduct
In using MedAssurant Web sites, you agree that you will not:

(a) delete, modify, hack or attempt to change or alter any of the Content on the site;
(b) use any device, software or routine intended to damage or otherwise interfere with the proper functioning of the site or servers or networks connected to the site, or take any other action that interferes with other parties’ use of the site;
(c) use any robot, spider or other automatic or manual device or process for the purpose of harvesting or compiling information on the site for purposes other than for a generally available search engine;
(d) use any MedAssurant names or marks without our prior written consent, including as metatags, search engine keywords, or hidden text;
(e) use any material or information, including images or photographs, which are made available through this site in any manner that infringes any copyright, trademark, patent, trade secret or other proprietary right of any party; or
(f) upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property of another.

Modifications to Terms
MedAssurant may change these terms from time to time. Please review these terms periodically for any updates or changes. Your continued use of our sites following the posting of any updates or changes to these terms constitutes your acceptance of such changes. If you object to any provision of these terms or any subsequent modifications to these terms, your only recourse is to immediately terminate use of the site.

Copyright Infringement In accordance with the Digital Millennium Copyright Act ("DMCA") http://lcweb.loc.gov/copyright/, MedAssurant has designated an agent to receive notifications of alleged copyright infringement associated with the site. MedAssurant will, upon receiving proper notice as set forth below, use commercially reasonable efforts to investigate notices of copyright infringement and take appropriate action under the DMCA. If you believe that your copyrighted work or the copyrighted work of another party is being infringed, please notify our copyright agent at webmaster@MedAssurant.com or through the address set forth at the end of this page. When notifying MedAssurant of the alleged copyright infringement, please include all of the following information:

(a) a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest that is claimed to have been infringed;
(b) identification of the copyrighted work alleged to have been infringed;
(c) a description of the material that is claimed to be infringing and information sufficient to locate the material on the site;
(d) information sufficient to contact the complaining party, such as a physical address, telephone number, and, if available, an electronic mail address;
(e) a statement that the complaining party has a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
(f) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on the copyright owner’s behalf.

If material is believed in good faith by MedAssurant to infringe a copyright or otherwise violate any Intellectual Property Rights, MedAssurant will remove or disable access to any such material.

No Medical Advice
The site is designed for educational purposes only. MedAssurant does not provide medical diagnoses or recommendations about medical treatment, and does not recommend or endorse any products or information that may be contained in the Content for your particular circumstances. MedAssurant encourages you to consult your health care provider with any questions or concerns you may have regarding your condition. THE CONTENT ON THIS SITE IS NOT INTENDED IN ANY WAY TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION. NEITHER THE CONTENT NOR ANY OTHER SERVICE OFFERED BY OR THROUGH THE SITE IS INTENDED TO BE RELIED ON FOR MEDICAL DIAGNOSIS OR TREATMENT. NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON THE SITE! IN AN EMERGENCY CALL 911 OR YOUR LOCAL EMERGENCY ASSISTANCE NUMBER.

Disclaimer
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THIS SITE AND ALL CONTENT, MATERIALS, INFORMATION, PRODUCTS AND SERVICES PROVIDED ON THIS SITE, ARE PROVIDED ON AN "AS IS, WHERE IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS. MEDASSURANT EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. MEDASSURANT MAKES NO WARRANTY, AND EXPRESSLY DISCLAIMS ANY OBLIGATION, THAT: (A) THE SITE WILL MEET YOUR REQUIREMENTS OR WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (B) THE CONTENT WILL BE UP-TO-DATE, COMPLETE, COMPREHENSIVE OR ACCURATE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR ANY SERVICES OFFERED THROUGH THE SITE WILL BE ACCURATE OR RELIABLE; (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS; OR (E) THAT DEFECTS, IF ANY, WILL BE CORRECTED.

Limitation of Liability
IN NO EVENT WILL MEDASSURANT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, INCREASED OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), ARISING FROM YOUR ACCESS TO OR INABILITY TO ACCESS, OR USE OF, THIS SITE OR ANY SERVICES PROVIDED IN CONNECTION WITH THIS SITE, EVEN IF MEDASSURANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OR EXCLUSIONS OF LIABILITY IN SOME CIRCUMSTANCES. CONSEQUENTLY, SOME OF THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.

Indemnity
You agree to indemnify, defend and hold MedAssurant, its affiliates, stockholders, directors, officers, co-branders, subsidiaries, parents, employees and agents, harmless from any claim, demand, liability, dispute, damage, cost, expense, or loss, including attorneys’ fees and costs of litigation, arising out of or in any way related to your use of or access to this site, your use of the Content, including any use by your employees, your violation of these terms or your violation of any rights of another.

Limitation on Actions Brought Against MedAssurant
You agree that any claim or cause of action arising out of your use of this site or these terms must be filed within one year after such claim or cause of action arose or it shall forever be barred, notwithstanding any statute of limitations or other law to the contrary. Within this period, any failure by MedAssurant to enforce or exercise any provision of these terms or related right shall not constitute a waiver of that right or provision.

Dispute Resolution
You agree that any dispute arising out of or relating in any way to your use of this site requires that such claim be resolved exclusively by confidential binding arbitration except that, to the extent you have in any manner violated or threatened to violate Intellectual Property Rights, MedAssurant may seek injunctive or other appropriate relief. The arbitration shall be conducted before a neutral arbitrator in Annapolis, Maryland, U.S.A., in accordance with the rules of the American Arbitration Association ("AAA"), as then in effect. No claims of any other parties may be joined or otherwise combined in the arbitration proceeding. Unless otherwise expressly required by applicable law, each party will bear its own attorneys’ fees without regard to which party is deemed the prevailing party in the arbitration proceeding. Except for punitive and consequential damages (which may not be awarded), and subject to these terms, the arbitrator will be authorized to award either party any provisional or equitable remedy permitted by applicable law.

BECAUSE THE USE OF THIS SITE REQUIRES THE ARBITRATION OF ANY CLAIMS OR DISPUTES EXISTING BETWEEN THE PARTIES, NEITHER PARTY WILL HAVE THE RIGHT TO PURSUE THAT CLAIM IN COURT OR BEFORE A JUDGE OR JURY OR TO PARTICIPATE IN A CLASS ACTION OR ANY OTHER COLLECTIVE OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR’S DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT EITHER PARTY WOULD HAVE IF SUCH PARTY WENT TO COURT, INCLUDING THE RIGHT TO CONDUCT DISCOVERY OR TO APPEAL, MAY BE LIMITED OR UNAVAILABLE IN ARBITRATION.

The award of the arbitrator may be enforced in any court having jurisdiction thereof. Each party hereby consents (a) to the non-exclusive jurisdiction of the courts of the State of Maryland or to any Federal Court located within the State of Maryland for any action (i) to compel arbitration, (ii) to enforce any award of the arbitrator, or (iii) at any time prior to the qualification and appointment of the arbitrator, for temporary, interim or provisional equitable remedies, and (b) to service of process in any such action by registered mail or any other means provided by law. Should this provision be deemed invalid or otherwise unenforceable for any reason, it shall be severed and the parties agree that exclusive jurisdiction and venue for any claims will be in state or federal courts in Annapolis, Maryland, U.S.A.

Acknowledgement
You acknowledge that you have read and understood these terms; and that the terms have the same force and effect as a signed agreement.

General
In the event that any provision of these terms is found invalid or unenforceable, it will be enforced to the extent permissible and the remainder of these terms will remain in full force and effect. MedAssurant’ failure to act with respect to a breach by any visitor using the site does not constitute a waiver of its right to act with respect to subsequent or similar breaches. These terms will be governed by and construed in accordance with the laws of the State of Maryland without regard to its choice of law provisions. In the event of any conflict between foreign laws, rules and regulations and those of the United States, the laws, rules and regulations of the United States will govern. These terms and the Privacy Policy in general as posted from time to time by MedAssurant on this site, and any modifications to the foregoing, constitute the entire agreement between the parties with regard to the subject matter in these terms and supersede all prior understandings and agreements, whether written or oral, as to such subject matter.

Contact Information
If you have any questions about these terms, the practices of MedAssurant, or your dealings with this site, please contact us through the address below. You may also contact us to update your personal information by notifying us when you change your name or email address.

Address:
MedAssurant, Inc.
4321 Collington Road
Bowie, Maryland 20716
U.S.A.
Update effective July 18, 2008.